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Crystal Yan

Product & User Experience Lead

United States Digital Service

District of Columbia

Expertise

Artificial Intelligence Consumer Technology Education Government Graphic Design Information Technology International Policy Policy Research Service Design UX/UI

Crystal Yan is a product and user experience design leader focused on empowering high impact organizations to be more customer-centric with human-centered design.

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Keywords: product strategy, policy, human-centered design, HCD, user-centered design, design thinking, health, financial inclusion, international, participatory design, user research, design research, product management, service design

Brookings