Certified Project Management Professional with more than 10 years technology industry experience that includes line management positions in infrastructure services delivery and support for major financial services firms; Experience in program managing the development and execution of successful projects that support and deliver tremendous value to clients; ITIL Certified Process Manager; Strong Vendor Management; Extensive Customer Service Background; Skilled in Gap Analysis and Vendor Analysis/Selection
Keywords: Service Delivery, Vendor Management, Sports Industry, Financial and Banking Industry, Certified PMI PMP, ITIL Practitioner