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Lauren Lockwood

Independent Consultant




Consumer Technology Government Graphic Design Information Technology Open Source Research Service Design UX/UI

Lauren Lockwood is a researcher and consultant helping cities work better in a digital age. She served as Boston's first Chief Digital Officer where she built an in-house digital team, led the redesign of, and worked to improve digital communications, engagement, and service delivery for the City of Boston. Lauren has experience in product management and digital transformation in both startups and multinational organizations. She received her MBA from Harvard Business School, where she focused on entrepreneurship and digital strategy. She holds a Bachelor of Arts in Economics from Vassar College.

Keywords: government, technology, plain language, content, design, agile, lean, product, service, media, policy