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Frances West





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Frances West is an internationally recognized keynote speaker, advisor, and "women in technology" executive known globally for her work in accessibility, emerging markets, and business transformation.

She is the founder of FrancesWestCo (FWC). FWC helps clients to understand and operationalize technology-based inclusion as a business imperative from the very top and guide them in formulating technology innovation and institutional practice through an Authentic Inclusion™ blueprint to achieve market expansion, brand differentiation, and talent acquisition.

Frances brings unique experience to her work as she has held global executive positions in sales, marketing, business development at IBM including being IBM’s first Chief Accessibility Officer.

Frances' expertise in digital inclusion strategy are highly sought-after. She has keynoted at the UN, testified before the US Senate and has spoken at major events such as Mobile World Congress, SXSW and the International Women’s Forum. Frances was born in Taiwan, attended universities in Hong Kong and the US. She holds an Honorary Doctor of Science degree from the University of Massachusetts, Boston. She is married and has two adult sons. She currently resides in Newton, Massachusetts.

Keywords: accessibility, digital inclusion, inclusion, technology, women in tech, strategy, diversity, authentic inclusion, think, human, disability, Chinese, author, writer, adviser, keynote, speaker